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Frequently asked questions
Quick answers
How do I view Eli’s published Learning Journey?
Open Learning Journey and select a published story. Drafts remain private.
What happens after I report an absence?
Center policy is checked automatically. If the absence qualifies, a Make-Up Token is added to your Family account.
Can I message Eli’s Coach?
Yes. Open Messages and choose Eli’s Coach conversation. The conversation stays connected to your authorized Family relationship.
How do I contact Northfield Studio?
Use Message Center in Family Home to open the Center conversation.